Customer’s expectations are rising faster than ever and competition is right behind the corner. So tailoring your level of service to suit your customers' needs is key to staying ahead in the game.
Keep your customers happy
NaviTrans helps you to keep your customers happy. Flawless deliveries and correct invoicing are only some of the competitive advantages that allow you to increase customer satisfaction.
Integrated procedures for quality control and handling exceptions guarantee quality treatment of all logistic flows you handle for your customer.
Thanks to the integrated automation, you can do all this with less effort from you or your staff.
Deliver the service your customer expects
In today’s market, customers have increasing demands from their logistic service provider when it comes to flexibility, speed and transparency.
With NaviTrans, you have the ability to rapidly share valuable information in real-time with your customer.
In fact, the built-in integration and communication tools make the entire logistic flow transparent for your customer.
Top service at the right price
Being able to compare information about customers, services, prices, and costs over time and identify trends, both good and bad, allows you to very accurately forecast costs. With that knowledge you can improve your offers and increase your tender win-rate.
In a market where customer demands are always increasing, NaviTrans offers you the tools you need to deliver above and beyond customer's expectations.
That should not only increase customer loyalty but may also allow you to attract new customers.